1. Bates, D. W., & Gawande, A. A. (2003). Improving safety with information technology. The New England Journal of Medicine, 348(25), 2526–2534.
2. Friedman, B., & Dieterle, M. (1987). The impact of the installation of a local area network on physicians and the laboratory information system in a large teaching hospital. In Proceedings of the 11th annual symposium on Computer Applications in Medical Care (pp. 783–788), Washington, D.C.
3. Goldzweig, C. L., Towfigh, A., Maglione, M., & Shekelle, P. G. (2009). Costs and benefits of health information technology: new trends from the literature. Health Affairs (Millwood), 28(2), w282–w293.
4. Himmelstein, D. U., & Woolhandler, S. (2010). Obama’s reform: no cure for what ails us. BMJ, 340, c1778.
5. James, B. C., & Savitz, L. A. (2011). How intermountain trimmed health care costs through robust quality improvement efforts. Health Affairs (Millwood), 30(6), 1185–1191.