1. Baker, D. (2005): OSS Complexity May Delay Triple Play Deployment at Large U.S. Carriers. Press Release, Dittberner Associates Inc. (www.dittberner.com), 13.09.2005, Bethesda, US.
2. Carrelli, C. (2004): ICT evolution: innovation for a better quality of life. Presentation at "The Future Generation – Technical, Social and Legislative Implications for Standardization", 1–3 December 2004, Sophia Antipolis, FR.
3. ITU-T (1996): Principles for a telecommunication management network. ITU-T TMN Recommendation M.3010, ITU-T (International Telecommunication Union – Telecommunication Standardization Sector), 1996, Genf, CH.
4. Leopold, H. (2005): The new ICT model drives community transformation: "The Engerwitzdorf example". Presentation at "FITCE Conference", 02.09.05, Wien, AT.
5. Peter, C. (2005): Entering the digital scenario: new perspectives and opportunities for the European Information and Communications Technology (ICT) industry. Press-Release EITO (European Information Technology Observatory; www.eito.com), 01.03.2005, Frankfurt, DE.