An Emergency Centre Call Taker Task Analysis

Author:

Vinson Norman G.ORCID,Lapointe Jean-FrançoisORCID,Lemaire Noémie

Publisher

Springer International Publishing

Reference37 articles.

1. Apple: set up and use RTT and TTY on iPhone. https://support.apple.com/en-ca/guide/iphone/iph3e2e47fe/ios

2. Apple: turn location services and GPS on or off on your iPhone, iPad, or iPod touch (2021). https://support.apple.com/en-ca/HT207092

3. Canadian institutes of health research, natural sciences and engineering research council of canada, and social sciences and humanities research council: tri-council policy statement: ethical conduct for research involving humans. Secretariat on Responsible Conduct of Research, Government of Canada (2018). https://ethics.gc.ca/eng/documents/tcps2-2018-en-interactive-final.pdf

4. Canadian radio-television and telecommunications commission: next-generation 9-1-1 – modernizing 9-1-1 networks to meet the public safety needs of canadians, telecom regulatory policy CRTC 2017–182, File numbers: 1011-NOC2016-0116 and 8665–C12-201507008. Canadian Radio-Television and Telecommunications Commission, Government of Canada (2017). https://crtc.gc.ca/eng/archive/2017/2017-182.pdf

5. Canadian radio-television and telecommunications commission: 9-1-1 services for traditional wireline, VoIP and wireless phone services. Canadian Radio-Television and Telecommunications Commission, Government of Canada (2020). https://crtc.gc.ca/eng/phone/911/can.htm

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