1. Afuah, A. (2004). Business models – A strategic management approach. New York: McGraw-Hill.
2. Chase, R. B., Jacobs, F. R., & Aquilano, N. J. (2006). Operations management for competitive advantage (11th ed.). New York: McGraw-Hill.
3. Gleich, R. (2008). Das Konzept der operational excellence. In R. Gleich (Ed.), Operational excellence: innovative Ansätze und best practices in der in der produzierenden Industrie (pp. 16–31). München: Rudolf Haufe.
4. Heizer, J., & Render, B. (2004). Operations management. Upper Saddle River, NJ: Pearson Education.
5. Johnson, M. W., Christensen, C. M., & Kagermann, H. (2008). Reinventing your business model. Harvard Business Review, 89(12), 50–59.