1. Gigler, B.S., Bailur, S. (eds.): Closing the Feedback Loop: Can Technology Bridge the Accountability Gap? Directions in Development. The World Bank (2014)
2. Grandvoinnet, H., Aslam, G., Raha, S.: Opening the Black Box: The Contextual Drivers of Social Accountability. New Frontiers of Social Policy. The World Bank, Washington DC (2015)
3. Karuri-Sebina, G., Mutua, A.: Civic tech in Southern Africa: alternative democracy and governance futures? South African Institute of International Affairs (SAIIA), Johannesburg (2023)
4. Hrynick, T., Waldman, L.: ICT-facilitated accountability and engagement in health systems: a review of Making All Voices Count mHealth for accountability projects, p. 40 (2017)
5. Communications in Computer and Information Science;M Machiri,2020