Mistakes, Errors and Failures: Their Hidden Potential in Cultural Contexts – The Power of a Professional Culture

Author:

van der Westhuizen Jaco,Tshabalala Matita,Stanz Karel

Publisher

Springer International Publishing

Reference46 articles.

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3. Benn, J., Koutantji, M., Wallace, L., Spurgeon, P., Rejman, M., Healey, A., & Vincent, C. (2009). Feedback from incident reporting: information and action to improve patient safety. Quality & Safety in Health Care, 18, 11–21.

4. Billings, C.E. (1998). Some hopes and concerns regarding medical event-reporting systems: Lessons from the NASA aviation safety reporting system. Archives of Pathology & Laboratory Medicine, 122(3), 214–215.

5. Card, A.J. (2017). The problem with ‘5 whys’. BMJ Quality & Safety, 26, 671–677. https://doi.org/10.1136/bmjqs-2016005849 .

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