Publisher
Springer International Publishing
Reference40 articles.
1. Afify, E.A., Eldin, A.S., Khedr, A.E., Alsheref, F.K.: User-generated content (UGC) credibility on social media using sentiment classification. FCI-H Inform. Bull. 1(1), 1–19 (2019)
2. Al-Azzam, A., Khasawneh, R.T.: Social customer relationship management (SCRM): a strategy for customer engagement. In: Strategic Uses of Social Media for Improved Customer Retention, pp. 45–58. IGI Global (2017)
3. Alt, R., Reinhold, O.: Social-customer-relationship-management (Social-CRM). Wirtschaftsinformatik 54(5), 281–286 (2012)
4. Management for Professionals;R Alt,2020
5. Arora, D., Malik, P.: Analytics: key to go from generating big data to deriving business value. In: 2015 IEEE First International Conference on Big Data Computing Service and Applications, pp. 446–452. IEEE (2015)
Cited by
1 articles.
订阅此论文施引文献
订阅此论文施引文献，注册后可以免费订阅5篇论文的施引文献，订阅后可以查看论文全部施引文献